![]() ![]() Be careful to avoid scams or other attempts to capture your account data. Dropbox does not offer phone support other than what is described in this article. ![]() If you find a Dropbox tech support phone number on a search engine or elsewhere that claims to lead to Dropbox support, it is not affiliated with Dropbox. This account verification is only available via the admin console. We require account verification in order to ensure that we're providing support to an authorized admin. This is the reason our phone number is not publically displaye. Downdetector only reports an incident when the number of problem reports is significantly higher than. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. ![]() We take security seriously, and work hard to ensure your files and accounts remain safe. Dropbox outages reported in the last 24 hours. is an independent complaint resolution platform that has been. You can find contact details for Dropbox above. Initial Dropbox complaints should be directed to their team directly. ![]() However, for security reasons Dropbox can only provide phone tech support to admins of these teams. is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dropbox Customer Service. Replies take approximately 1 - 3 business days with Business and Pro users getting priority (longer for Basic users).ĭropbox offers tech support over the phone for Dropbox Business teams on an Advanced or Enterprise plan . When I went to look at the files on my hard drive, they were no longer on my hard drive. On AugI was using the browser interface to add some files to a new Dropbox folder when I decided to cancel the process. Dropbox premium support is a feature available to Dropbox Business teams that have purchased the premium support add-on. Every Dropbox user can reach our Support team by submitting a ticket support request at. Dropbox - files deleted from computer when cancelled upload. ![]()
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